Did you check the Header and Footer setting in the print options (page setup)?

You may need to reset the print prefs.

• http://kb.mozillazine.org/Problems_printing_web_pages

Thank you - my problem partially answered. I went to the "page setup" and there I went to "Margins & Header/Footer" that showed a diagram of a page showing ALL sides at 12.7 millimeters.

My problem - I believe was to figure out if the 12.7 millimeters equated to an 8 1/2" x 11" page. I could not see any provision for making any sort of correction. No matter, my primary concern seemed to figure out how millimeter equated to inches.

I went to "Google" and entered - I believe "how does millimeter equate to inches - and received some sort or response - that an 8 1/2" x 11" equated to 216 x 279 millimeters or 420 x 594 millimeters.

However, I did not see a provision to make a change at that site.

So, I went back to the Firefox help page - and asked to see a preview of that - and the presentation showed the desirable data on the screen - that is the headers and footers as desired, O.K. I asked for a print-out - once again the page # of # and the date/time did not show at the lower portion of the print-out.

Even when I asked to see a print-preview of this response - the page # of # and date/time are shown at the bottom of the screen - but NOT THE PRINT-OUT.

Thanking you, in advance, for any help you can provide.

You see millimeters if there is a metric paper size selected that uses millimeters instead of inches.
The conversion from inches to millimeters is a multiply by 25.4, so for the opposite you need to divide by 25.4.

See also [/questions/755344]

You can see the currently used values in the print prefs on the about:config page.

• http://kb.mozillazine.org/about:config

Co-rel - I attempted to divide the 12.7 by 25.4 as you suggested - the answer seemed to 05 (whatever) when related to the size, but when using an 8 1/2" x 11" page - would not a provision be made for the alternate size - whether width or length???

I saw a reference - somewhere - to A4 - I tried to find out where before entering this response - not certain where I had seen it. No matter that would still make width and length as A4???

Maybe there just is no answer to this problem???

I checked the Questions/755344 presentation - it did not seem applicable. I checked the http:-----config web site - the data did not seem applicable.

No matter, I saw NO PROVISION AT THAT "margins & header/footer" section that allows one to make a change?

I have resolved the problem. I will not use your time attempting to explain the process of elimination. However, the end result---

I had taken delivery of a new printer mid-January - it is a HP OfficeJet 6000 (E609) - I wondered if that might be the problem - since I could not ascertain exactly when the print-out problem had presented itself.

O.K. I logged on to the system and brought up the "Google" page to ask for a print-out. I checked for a print - and when the print box appeared I checked on "properties". That showed - to the left: "General Everyday Printing" and over to the right: Page size "A4 210 x 297mm" also the option "letter 8.5" x 11" and Legal 8.5" x 14" - so, I changed it to ask for the "letter - 8.5" x 11" - then I checked to "print" - I believe it was the "OK" - and the "Google: page was printed intact - showing the data generally associated with the top of the page and the date/time at the lower right.

I placed a telephone call the HP this morning to ask them about the "A4" option and was advised that it is a "standard size paper" - but could not explain under set of circumstances it would be applicable.

Hopefully, this data will be helpful to someone - thank you very much for your assistance in this matter.