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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

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  • Laaste antwoord deur cor-el

priscillo
priscillo
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Hello, since i updated Firefox last week it has been crashing at the start and i'm not able to open it in safe mode. I can't add any information on the troubleshooting as i can't open the program...

Hello, since i updated Firefox last week it has been crashing at the start and i'm not able to open it in safe mode. I can't add any information on the troubleshooting as i can't open the program...

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cor-el
cor-el
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That is a problem with Trusteer Rapport (RapportTanzan9.DLL).

You submitted those reports with a Firefox 9.0.1 version.
You can try to update to Firefox 10.02 to see if it still happens and also make sure that you have the latest version of Trusteer Rapport.

You can try to stop Trusteer Rapport if installing the latest version of TR doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

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