Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

A new tab sends me to Facebook

  • 2 antwoorde
  • 7 hierdie probleem
  • 3 views
  • Laaste antwoord deur finitarry

more options

Yesterday all my settings for Firefox changed without authorization and while I think I have most of it back to the way it was, I am still having problems with one feature. When I open a new tab, I am automatically sent to Facebook instead of a blank page or Google or another search engine. I do not want to be sent to Facebook but I can't figure out how to change that setting.

Yesterday all my settings for Firefox changed without authorization and while I think I have most of it back to the way it was, I am still having problems with one feature. When I open a new tab, I am automatically sent to Facebook instead of a blank page or Google or another search engine. I do not want to be sent to Facebook but I can't figure out how to change that setting.

Gekose oplossing

Hi Traina1984,

By default Firefox opens a blank tab when you hit the tab button. The fact that is shows an actual page leads me to believe that you have an add-on or something else causing your issue. I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Hi Traina1984,

By default Firefox opens a blank tab when you hit the tab button. The fact that is shows an actual page leads me to believe that you have an add-on or something else causing your issue. I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

more options

You might want to do a scan for malware.

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: