Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

What in Firefox 11 hates OverDrive (used for e-media in public libraries)?

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Vivek

darkmoonman
darkmoonman
more options

I've used OverDrive to play e-media downloads from my local public libraries for two years on a PC running WinXP & Firfox 10 with no problems. Recently, I moved to a new PC running Win 7 & Firefix 11. No matter what I've tried, I cannot get Firefox to complete an ODM download. Yet, IE9 has no problems and completes the download as expected.

The message that display for Firefix 11 is: "C:\Users\Liam\AppData\Local\Temp\DandelionFire-3134.odm could not be opened, because the associated helper application does not exist. Change the association in your preferences."

I've used OverDrive to play e-media downloads from my local public libraries for two years on a PC running WinXP & Firfox 10 with no problems. Recently, I moved to a new PC running Win 7 & Firefix 11. No matter what I've tried, I cannot get Firefox to complete an ODM download. Yet, IE9 has no problems and completes the download as expected. The message that display for Firefix 11 is: "C:\Users\Liam\AppData\Local\Temp\DandelionFire-3134.odm could not be opened, because the associated helper application does not exist. Change the association in your preferences."

All Replies (1)

Vivek
Vivek
more options

Hi,

You can try to correct the Action in Tools (Alt + T) > Options > Applications. If the problem persists please also try deleting the mimetypes.rdf file in the Firefox Profile Folder. You can also open the profile folder via Firefox Help (Alt + H) > Troubleshooting Information > Open Containing Folder.

Options > Applications

Options

Firefox Profile Files