Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My print setup will not work and Fire fox only prints blank pages. Help?

  • 4 antwoorde
  • 15 hierdie probleem
  • 7 views
  • Laaste antwoord deur kylestielow

more options

I tried to change the margins on my printer set up. Since I did this my printer will only print blank pages from Firefox. (If I open a PDF it prints fine) I have tried to go into print set up but it only comes up as a big black page. Any thoughts??

I tried to change the margins on my printer set up. Since I did this my printer will only print blank pages from Firefox. (If I open a PDF it prints fine) I have tried to go into print set up but it only comes up as a big black page. Any thoughts??

All Replies (4)

more options

Gekose oplossing

more options

Tried that. It did not work. I have a suspicion that it is because I set my margin wrong and now I can't get into the print set up to change them back. When you choose print set up all I get is a black box. You cannot change the size of this box and it never fills in the text.

I did not have a print.print_print line. I did reset the lines that had to do with the printer but it did not work. I could not reset the line that said print.print_"margins"

Any thoughts. I tried deleting and reinstalling Firefox hoping that would fix it no such luck.

more options

Sorry, just to be clear:

(1) Which did you use to make the change and which do not display correctly:

orange Firefox button > Print > Page Setup
or
classic File menu > Page Setup, or

the Properties button in the Print dialog?

(2) If you switch to a different printer, such as a PDF printer driver (many free ones you can install, such as PrimoPDF and CutePDF Writer), can you regain access to Firefox's Page Setup dialog?

Gewysig op deur jscher2000 - Support Volunteer

more options

I used the orange Firefox button. That sounds like a perfect solution....

I fixed before I read this..... I kept reading the reset printer stuff. I bothered me I did not have what it said I should. I did however have a line fore each printer I have installed and then additional lines for that printer for specific stuff (Like margins and fonts and stuff) I went in and reset every single line for all the printers I have installed. It fixed it.

I think the PDF printer would have been a great solution also because I could print from PDF.

Thank you so much for taking the time to help me!!!!