Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to sync betwen windows vista and 7

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Ed

more options

Thepassword I get to sync from firefox is very long and does not fit the 9 accepted password characters on firefox windows 7. How do I match the password or sync my accounts?

Thepassword I get to sync from firefox is very long and does not fit the 9 accepted password characters on firefox windows 7. How do I match the password or sync my accounts?

All Replies (1)

more options

Hi NightsRiver,

Are you using the same version of firefox on both machines?

The process should be as described in this article:

How do I set up Sync on my computer?

The key thing is that the 9 characters are not your password. They are generated when you click on the 'Pair a device' link.

I hope that helps. Let me know if not.

--Edward