Opening Hotmail in Firefox closes Firefox and opens IE
Today when I tried to open Hotmail from Firefox 12, Firefox closed and IE opened up. I've tried several times and the same thing happens. I noticed my homepage had changed to Ask.com as well - not sure if this is coincidence or related.
Gekose oplossing
Hi, please Troubleshoot Firefox issues using Safe Mode . Scan your PC with malware removal software.
Let me know if it is working.
Lees dié antwoord in konteks 👍 1All Replies (5)
Gekose oplossing
Hi, please Troubleshoot Firefox issues using Safe Mode . Scan your PC with malware removal software.
Let me know if it is working.
I already tried to open Firefox in Safe Mode which didn't fix the problem. I'll run a malware scan and see if that works. Thanks for the quick response!
try to disable/remove unwanted addons or toolbars. clear you browsing cache. and restart your firefox.
let me know if it works.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
Looks like it was some kind of malware after all. Problem solved - thanks guys!