Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

In FF 13 on beatport.com I can't use play button at all. But I can use purchase button. any helps?

  • 6 antwoorde
  • 23 hierdie probleem
  • 3 views
  • Laaste antwoord deur dumdidadida

more options

As title says I can't play music on beatport.com when I after upgrade FF 13. I'm using windows 7 ultimate.

As title says I can't play music on beatport.com when I after upgrade FF 13. I'm using windows 7 ultimate.

Gekose oplossing

You can try to disable the Flashblock extension or make an exception for beatport.com in Flashblock. You can also try to disable one half of the extensions and check if the problem stays or goes away.

Lees dié antwoord in konteks 👍 1

All Replies (6)

more options

Hi,

Please check if this happens in Safe Mode. If the problem persists, please also try to Disable possibly problematic Plugins except the Flash plugin in Tools (Alt + F) > Add-ons.

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

more options

I tried test mode player works fine. I'm using these extensions.

adblock Plus 2.0.3 Add-on COmpatibility Reporter 1.1 ChatZilla 0.9.88.2 Echofon 2.4.2 Element Hiding Helper For Adblock Plus 1.2.2 Fasterfox Lite 3.9.6Lite FEBE 7.0.3.2 FireGestures 1.6.16 Flashblock 1.5.15.1 FlashGot 1.4.5 Menu Editor 1.2.7 Places Maintenance 1.3 Search Menu 2.2.1 Session Manager 0.7.9 Tab Utilities 1.2pre18 TabGroups Manager 2011.11.28.1 Test Pilot 1.2.1 Text Link 4.0.2011021601 UnMHT 5.7.0 Xmarks 4.0.6

In FF12 beatport worked fine but in 13 it's not. I wonder which an extension causes problem.

more options

What I'm using are adblock Plus 2.0.3

Add-on COmpatibility Reporter 1.1

ChatZilla 0.9.88.2

Echofon 2.4.2

Element Hiding Helper For Adblock Plus 1.2.2

Fasterfox Lite 3.9.6Lite

FEBE 7.0.3.2

FireGestures 1.6.16

Flashblock 1.5.15.1

FlashGot 1.4.5

Menu Editor 1.2.7

Places Maintenance 1.3

Search Menu 2.2.1

Session Manager 0.7.9

Tab Utilities 1.2pre18

TabGroups Manager 2011.11.28.1

Test Pilot 1.2.1

Text Link 4.0.2011021601

UnMHT 5.7.0

Xmarks 4.0.6

more options

Gekose oplossing

You can try to disable the Flashblock extension or make an exception for beatport.com in Flashblock. You can also try to disable one half of the extensions and check if the problem stays or goes away.

more options

I disabled Flashblock itself and now I can play music. But I've already disabled flash on beatport why I have still the issue.

more options

Some sites like Beatport may still need the Flash player. Usually for such sites you have to enable the Flash player and disable the Flash blocking add-ons. Please see this.