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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I've downloaded Firefox 14.0.1 . Now i cannot open my Hotmail messages or compose messages. Any suggestions ?

  • 2 antwoorde
  • 7 hierdie probleem
  • 3 views
  • Laaste antwoord deur pmproulx

pmproulx
pmproulx
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I cannot open my hotmail inbox messages or compose a message.

I cannot open my hotmail inbox messages or compose a message.

Gekose oplossing

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete your live.com cookies here (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Lees dié antwoord in konteks 👍 2

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Gekose oplossing

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete your live.com cookies here (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

pmproulx
pmproulx Vraag-eienaar
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Fantastic. It works now. Thank you.