Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

when I follow another blog I get a blank photo

conniehelpme
conniehelpme
more options

When i am surfing the web and see a blog that I want to follow. I hit the follow this blog button. Then instead of getting the window with my photo in it . . .the one where i hit follow this blog. I get a look a like screen only my photo is replaced with a blue generic no photo. All I want to do is get it back to normal . . .I follow all blogs publicly.

When i am surfing the web and see a blog that I want to follow. I hit the follow this blog button. Then instead of getting the window with my photo in it . . .the one where i hit follow this blog. I get a look a like screen only my photo is replaced with a blue generic no photo. All I want to do is get it back to normal . . .I follow all blogs publicly.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

First, could you check to make sure you aren't blocking images from any sites likely to be hosting that photo? You can check here:

orange Firefox button or classic Tools menu > Options > Content

To the right of "Load images automatically" click the Exceptions button. You can remove any sites you don't want to block.

Any change?

More generally, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here (this may log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?