Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

freezing when opening new window

  • 4 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur michkov

more options

Every time I open something in a new window (not a new tab but a new window) my firefox stops responding and i have to close the program.

Every time I open something in a new window (not a new tab but a new window) my firefox stops responding and i have to close the program.

All Replies (4)

more options

Have you tried running Firefox in safe mode?

  • Firefox -> Help -> Restart with Add-ons Disabled.

Hope you update soon!

more options

I hate to say so soon but safe mode seems to be ok for opening new windows. How can i tell which add-on is causing things to freeze?

more options

If it does work in Firefox Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe Mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

I have the same issues. Experimentally I've come to the conclusion that its most likely Smartest Bookmarks Bars fault. Judging by the latest reviews on the site confirms this.