Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

where can I find my recovery key?

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

dianjen
dianjen
more options

I am running Mac OS X 10.8, I cannot find my recovery key for Sync. When I do "go to the other computer and pick sync option, it dose not provide me with "manage my account" and therefore I cannot get to my recovery key. This instruction dose not work.

I am running Mac OS X 10.8, I cannot find my recovery key for Sync. When I do "go to the other computer and pick sync option, it dose not provide me with "manage my account" and therefore I cannot get to my recovery key. This instruction dose not work.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that you are currently not connected to the sync account.

Are there any other devices currently using sync where you can find the sync key in case you lost it?

Did you ever made a backup of the sync key?

dianjen
dianjen Vraag-eienaar
more options

I am signed in to my Firefox Sync account, I am try to re-sync the two Macs I have after upgraded them to OS X 10.8 from OS X 10.7. I cannot find the pulldown window where I supposed to see "manage my account" and "recovery key". Is this because it's not compatible to OS X10.8?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you open the Sync settings window?