Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am having problems with my videos on youtube they keep skipping this does not do thiis on any other browser

  • 5 antwoorde
  • 4 hierdie probleem
  • 24 views
  • Laaste antwoord deur stuart7491

more options

the problem is that i have to keep my mouse moving when i watch a video on youtube and when i stop moving my mouse the video starts skipping this only happens on firefox ...

the problem is that i have to keep my mouse moving when i watch a video on youtube and when i stop moving my mouse the video starts skipping this only happens on firefox ...

All Replies (5)

more options
more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Updating Flash to 11.4 may also work.

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


Please tell us if this helped!

more options

I updated all of these things and it did not work...

more options
more options

this seems to have been an on going problem for i have had this problem for a while why doesn't firefox fix it, less of a problem in ie ?