Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 7 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

Cocktailsfor2
Cocktailsfor2
more options

Firefox crashes 8-10 times daily when interacting with Flash, and also when NOT interacting with Flash.

It also CRASHES MY COMPUTER ENTIRELY at least once a day.

I have downgraded Flash, updated firefox, and generally tried to do all of the troubleshooting you have provided.

I am at my wit's end.

What to do?

Firefox crashes 8-10 times daily when interacting with Flash, and also when NOT interacting with Flash. It also CRASHES MY COMPUTER ENTIRELY at least once a day. I have downgraded Flash, updated firefox, and generally tried to do all of the troubleshooting you have provided. I am at my wit's end. What to do?

All Replies (2)

user693271
user693271
more options
  • Update your flash player to the lastest version.
  • Update your graphics card drivers to the lastest version or disable hardware acceleration.
  • Do you have addons installed? If yes try to run firefox in safe mode and see if it still crashing. If it stop crashing then maybe on of your addons is the problem. Now enable one addon at time and to find which addon make firefox carsh.
  • Close antivirus that running the same time with firefox and see if it still crashing.

Gewysig op deur user693271

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

See also: