Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Failure to install Firefox Setup 16.0.1 exe successfully to run on Windows Vista Home Basic Service Pack 2

  • 8 antwoorde
  • 6 hierdie probleem
  • 1 view
  • Laaste antwoord deur ideato

more options

Dear Sir/Madam

The "Run as" program failed to launch successfully after I choose either option for "Current user" or "Run the program as the following user: Administrator".

No error message is being displayed to inform execution failure...

What is the issues for causing the failure ?

Look forward to your soonest reply, thanks !

Cheers... Victor

Dear Sir/Madam The "Run as" program failed to launch successfully after I choose either option for "Current user" or "Run the program as the following user: Administrator". No error message is being displayed to inform execution failure... What is the issues for causing the failure ? Look forward to your soonest reply, thanks ! Cheers... Victor

Gekose oplossing

you are welcome

Lees dié antwoord in konteks 👍 2

All Replies (8)

more options

If you simply double-click the file does it run?

more options

Nope, sir... after clicking the "Run as" program file, the display screen of the file simply disappeared from desktop of the windows screen & no sign of the program is running in the background even after 30mins wait later.

more options

hello victor306cancer, try to disable firewall or other security software for a few moments then download a new copy of firefox from : http://www.mozilla.org/en-US/firefox/all.html

then try to follow the suggestions to install firefox from: Install Firefox on Windows

if firefox correctly installed then don't forget to enable again your firewall or/and your other security software(anti-virus, anti-spyware).

thank you

more options

Hi... ideato !!!

For your info, the security programs used in my laptop is Microsoft Security Essentials & Avira Free Antivirus.

Follow every steps strictly as per your advice to disable firewall & security before starting the Firefox installation... however, it stills fail or does not auto-exe to run the Firefox set-up wizard for guiding me through the installation of Firefox.

more options

Hi, try to right-click the firefox installation icon then click Properties, then on the Property sheet, click Compatibility tab then under Privilege Level, select the Run this program as an administrator check box, and then click OK. tell us if this is helpful.


thanks again

more options

If you cannot open the generally the .exe files then see:

http://support.microsoft.com/kb/2688326

thanks

more options

Hi... ideato

Thanks for your help... your advice to do right-click on the Firefox installation set-up icon after the file is downloaded to my pc... follow-by selection of Properties, click the Compatibility tab and select the Run this program as an administrator under Privilege Level has resolved the issue I had raised for assistance.

Once again... thank you & I really appreciated it very much !

Cheers... :D hv a nice day, pal...

more options

Gekose oplossing

you are welcome