Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

receive error messaage when loading pogo fb connect library is missing (all.js) but will load fine on chrome

  • 1 antwoord
  • 4 hierdie probleem
  • 28 views
  • Laaste antwoord deur cor-el

susanlegere
susanlegere
more options

the website loads fine, but when loading the message [ fb connect library is missing (all.js) ] appears and i cannot select a room for play. i downloaded chrome and I no longer received the message, which led me to believe that the firefox browser must have something to do with this problem. I have already cleared all browsing history and cache, including java cache, I have uninstalled Firefox and reinstalled it I prefer firefox over chrome but will have to have chrome just to play my games.

the website loads fine, but when loading the message [ fb connect library is missing (all.js) ] appears and i cannot select a room for play. i downloaded chrome and I no longer received the message, which led me to believe that the firefox browser must have something to do with this problem. I have already cleared all browsing history and cache, including java cache, I have uninstalled Firefox and reinstalled it I prefer firefox over chrome but will have to have chrome just to play my games.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.