Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes, even in Safe Mode

  • 1 antwoord
  • 8 hierdie probleem
  • 9 views
  • Laaste antwoord deur cor-el

jeannem_uno
jeannem_uno
more options

Firefox cannot be opened at all. I've updated Firefox recently, checked addons/plugins, tried running in Safe Mode and it crashes before it restores my session (when in safe mode). I've seen error messages for plugincontainer.exe, that it needs to close. No windows updates need to be installed.

Firefox cannot be opened at all. I've updated Firefox recently, checked addons/plugins, tried running in Safe Mode and it crashes before it restores my session (when in safe mode). I've seen error messages for plugincontainer.exe, that it needs to close. No windows updates need to be installed.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I see that you have Trusteer Rapport installed.
There have been a lot of crashes reported related to that program.

Try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport Mac:System Preferences -> Other -> Rapport -> Stop Rapport