Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can I not select anything from a large portion of any site on firfox?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

There is a spot on my screen from about 2 inches down to about 4 inches down where I cannot click on anything all the way across my screen. This only happens on Firefox and the problem seems to be getting worse as it is getting bigger. Any website I am on it doesn't matter. I can't even send messages on yahoo anymore, or click in the search box on YouTube.

There is a spot on my screen from about 2 inches down to about 4 inches down where I cannot click on anything all the way across my screen. This only happens on Firefox and the problem seems to be getting worse as it is getting bigger. Any website I am on it doesn't matter. I can't even send messages on yahoo anymore, or click in the search box on YouTube.

Gekose oplossing

This issue can be caused by an extension that isn't working properly.

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

This issue can be caused by an extension that isn't working properly.

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

it worked! just got rid of the yahoo toolbar. thankyou