Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Gmail doesn't work in Firefox and it constantly freezes up.

  • 2 antwoorde
  • 16 hierdie probleem
  • 2 views
  • Laaste antwoord deur charlessandor

more options

I have been getting the type error can't access dead object since version 14.01. Since upgrading I have had nothing but problems with Firefox. # times i have reverted back to 14.01 to get it to work with some semblance of consistency. I upgrade every time a new version become available but the problem doesn't go away.

I finally tracked the problem to Gmail. I only get the error when I try to open Gmail. Also Firefox is running like a pig since 14.01.

Constantly freezing up, getting the not responding message. Sometimes I just can't move my mouse for a minute or so.

I have been getting the type error can't access dead object since version 14.01. Since upgrading I have had nothing but problems with Firefox. # times i have reverted back to 14.01 to get it to work with some semblance of consistency. I upgrade every time a new version become available but the problem doesn't go away. I finally tracked the problem to Gmail. I only get the error when I try to open Gmail. Also Firefox is running like a pig since 14.01. Constantly freezing up, getting the not responding message. Sometimes I just can't move my mouse for a minute or so.

All Replies (2)

more options

Are you using the Ghostery extension (Tools > Add-ons > Extensions)?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Gewysig op deur cor-el

more options

I have done the safe mode thing to no avail.

I will try the other stuff.

Ever since i moved from 14.01 through the various versions to 18, I have had problems with Firefox. It is very slow and lots of time I get a Not Responding message.

I notice this error only happens when i access Gmail. I also notice that when I am in Google images, my Firefox really slows down and it also crashes a lot as the page of google images tries to load.

It seems all my Firefox problems have a tie in with Google.