We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't download in my brand-new iMac Mountain Lion. The icon never appears on my desktop so I can't move it into applications and use it. What's wrong?

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

catfreshwater
catfreshwater
more options

I've clicked the "Download" link several times and the only thing that apparently happens is a little blue blip zipping toward the upper right corner of the screen. The icon to move into "Applications" never appears.

I've clicked the "Download" link several times and the only thing that apparently happens is a little blue blip zipping toward the upper right corner of the screen. The icon to move into "Applications" never appears.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive. You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.