When I open Firefox, why is there no place to enter a URL?
at the top of my screen there is no menu item called help
All Replies (2)
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible:
- Firefox > Options
- "View > Toolbars"
Open the Customize window to set which toolbar items to display:
- View > Toolbars > Customize
- Firefox > Options > Toolbar Layout
- Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
- If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
- If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
- If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up