Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why won't Firefox download onto my laptop?

  • 4 antwoorde
  • 4 hierdie probleem
  • 2 views
  • Laaste antwoord deur mclaugh59

mclaugh59
mclaugh59
more options

After I run the Firefox download a dialogue box comes up asking me to choose either 'administrator' or the PC with my name. After I click on PC-Moira, the box goes away, and that's it. Nothing else happens. I would love to use Firefox and get rid of Explorer and Google Chrome, but until I can download it, I'm stuck. Hope you can help. Moira McLaughlin

After I run the Firefox download a dialogue box comes up asking me to choose either 'administrator' or the PC with my name. After I click on PC-Moira, the box goes away, and that's it. Nothing else happens. I would love to use Firefox and get rid of Explorer and Google Chrome, but until I can download it, I'm stuck. Hope you can help. Moira McLaughlin

All Replies (4)

philipp
philipp
  • Moderator
more options

hello, does the installation start when you right-click the setup.exe-file & choose run as administrator?

mclaugh59
mclaugh59 Vraag-eienaar
more options

when i click on administrator, the box just disappears.

mclaugh59
mclaugh59 Vraag-eienaar
more options

the Firefox Wizard never opens.

mclaugh59
mclaugh59 Vraag-eienaar
more options

sorry, i just tried again and when i click on ok for administrator, i get a box that says "login failure: user account restriction". When I click on PC-Moira, the box disappears and nothing else ever happens. However, I was able to download Firefox onto my small Acer computer.