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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Apparently have installed an unwanted app from SmartShop.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur RobertTPrice

RobertTPrice
RobertTPrice
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The SmartShopper app automatically installs links on various pages and displays unwanted videos. How do I get rid of it?

The SmartShopper app automatically installs links on various pages and displays unwanted videos. How do I get rid of it?

Gekose oplossing

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Lees dié antwoord in konteks 👍 1

All Replies (2)

user633449
user633449
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Gekose oplossing

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

RobertTPrice
RobertTPrice Vraag-eienaar
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Yes, that did it.

I also found out what the app was and probably could have deleted it separately. It was some sort of a gaming app I never installed (intentionally).

Thanks.