Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

comcast/xfinity tv/movies crash when I'm watching online & I have to refresh over and over again

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur smo

more options

While I'm watching a tv show or movie online the video stops and I have to select comcast/xfinity's refresh button. This happens over and over again. I'm using an iMAC, OS 10.6.8

While I'm watching a tv show or movie online the video stops and I have to select comcast/xfinity's refresh button. This happens over and over again. I'm using an iMAC, OS 10.6.8

All Replies (1)

more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.