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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox opens with homepage automatically set to error.com! Please suggest immediate advice.

  • 5 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur cor-el

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Whenever i open firefox browser, it opens as error.com. I have changed my homepage umpteen times, but still opens with error.com. I think it's a virus loaded to firefox browser. I re-installed firefox but still the same problem.

Whenever i open firefox browser, it opens as error.com. I have changed my homepage umpteen times, but still opens with error.com. I think it's a virus loaded to firefox browser. I re-installed firefox but still the same problem.

All Replies (5)

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could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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Application Basics

       Name
       Firefox
       Version
       22.0
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Adblock Plus
       2.3.2
       true
       {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
       DivX Plus Web Player HTML5 
       Norton Toolbar
       2013.4.3.4
       true
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
       Norton Vulnerability Protection
       12.0.0.380 - 1
       true
       {BBDA0591-3099-440a-AA10-41764D9DB4DB}
       OneClickDownloader
       1.3
       true
       OneClickDownload@OneClickDownload.com
       Veoh Web Player
       10.10.27.6
       true
       {cd90bf73-20f6-44ef-993d-bb920303bd2e}
       Codecv
       1.0
       false
       502653ed0d921@502653ed0d95a.info
       Codec-V
       0.85.61
       false
       crossriderapp435@crossrider.com
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.cache.disk.smart_size_cached_value
       358400
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage
       error
       browser.startup.homepage_override.buildID
       20130618035212
       browser.startup.homepage_override.mstone
       22.0
       browser.tabs.warnOnClose
       false
       extensions.lastAppVersion
       22.0
       keyword.URL
       error
       network.cookie.prefsMigrated
       true
       places.history.expiration.transient_current_max_pages
       104858
       plugin.disable_full_page_plugin_for_types
       application/pdf
       plugin.importedState
       true
       privacy.sanitize.migrateFx3Prefs
       true
       security.csp.enable
       false
       security.OCSP.enabled
       0
   user.js Preferences
   Your profile folder contains a
     user.js file, which includes preferences that were not created by Firefox.
 Graphics
       Adapter Description
       ATI Mobility Radeon HD 5145
       Adapter Drivers
       atiu9p64 aticfx64 atiu9pag aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
       Adapter RAM
       512
       Device ID
       0x9553
       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       DirectWrite Enabled
       false (6.2.9200.16571)
       Driver Date
       3-15-2010
       Driver Version
       8.712.2.1000
       GPU #2 Active
       false
       GPU Accelerated Windows
       1/1 Direct3D 9
       Vendor ID
       0x1002
       WebGL Renderer
       Google Inc. -- ANGLE (ATI Mobility Radeon HD 5145    )
       AzureCanvasBackend
       skia
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       cairo
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       false
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.6
       4.9.6
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0

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Sorry for very late reply!

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If you do not keep changes after a restart or otherwise have problems with preferences, see: