I can only see a little part of flash videos - not the full window
I cannot see a flash video in standard size on web site. See my screenshot, showing the missing part on my firefox:
http://up.picr.de/15874821bx.jpg
any here - how it should looks right, the same page with chrome:
http://up.picr.de/15874822ud.jpg
What I already tried: - use a different browser -> with safari and chrome it looks fine
- updated firefox and flash -> problem still exists
- Reset firefox zoom -> problem still exists
- tried different website (Adobe, youtube, vimeo) -> it it everywhere the same problem
- disabled hardware acceleration -> problem still exists
- restarted firefox in Safe Mode -> problem exists also in Safe Mode
So, no more ideas, any suggestions?
ciao mr_drlove
Gewysig op
All Replies (2)
Hello,
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back soon!
Hope this helps!
Curtis
See:
- /questions/968863 I'm only getting one quarter of a screen on Flash Player on Firefox