Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Lost my e-mail account from a virus and had to get a new one now I need to change it on my firefox account

more options

I tried to retrieve my name and password but it is being sent to my old address and I can not get it. I got a new computer and need to recover my bookmarks.

I have forgot my old account information to sign in with.i used my old e-mail and it did not work.
I tried to retrieve my name and password but it is being sent to my old address and I can not get it. I got a new computer and need to recover my bookmarks. I have forgot my old account information to sign in with.i used my old e-mail and it did not work.

All Replies (1)

more options

Do you still have your old PC? If so, is it usable - are you able to open Firefox?

For Firefox Sync ?
https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information