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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After installing flash player I cannot play the video

gtee
gtee
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Application Basics 

       Name
       Firefox

       Version
       7.0.1

       User Agent
       Mozilla/5.0 (Windows NT 6.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

       Profile Directory

         Open Containing Folder

       Enabled Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Ant Video Downloader
       2.4.7.10
       true
       anttoolbar@ant.com

 Modified Preferences

     Name

     Value

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       www.yahoo.com/mail

       browser.startup.homepage_override.buildID
       20110928134238

       browser.startup.homepage_override.mstone
       rv:7.0.1

       dom.max_script_run_time
       0

       extensions.lastAppVersion
       7.0.1

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1381203214

       places.history.expiration.transient_current_max_pages
       84475

       privacy.donottrackheader.enabled
       true

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

 Graphics

       Adapter Description
       AMD Radeon HD 6310 Graphics

       Vendor ID
       1002

       Device ID
       9802

       Adapter RAM
       384

       Adapter Drivers
       aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva

       Driver Version
       8.821.0.0

       Driver Date
       1-26-2011

       Direct2D Enabled
       true

       DirectWrite Enabled
       true (6.1.7600.16385)

       ClearType Parameters
       ClearType parameters not found

       WebGL Renderer
       Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)

       GPU Accelerated Windows
       1/1 Direct3D 10
Application Basics Name Firefox Version 7.0.1 User Agent Mozilla/5.0 (Windows NT 6.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1 Profile Directory Open Containing Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Ant Video Downloader 2.4.7.10 true anttoolbar@ant.com Modified Preferences Name Value browser.places.smartBookmarksVersion 2 browser.startup.homepage www.yahoo.com/mail browser.startup.homepage_override.buildID 20110928134238 browser.startup.homepage_override.mstone rv:7.0.1 dom.max_script_run_time 0 extensions.lastAppVersion 7.0.1 network.cookie.prefsMigrated true places.database.lastMaintenance 1381203214 places.history.expiration.transient_current_max_pages 84475 privacy.donottrackheader.enabled true privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false Graphics Adapter Description AMD Radeon HD 6310 Graphics Vendor ID 1002 Device ID 9802 Adapter RAM 384 Adapter Drivers aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva Driver Version 8.821.0.0 Driver Date 1-26-2011 Direct2D Enabled true DirectWrite Enabled true (6.1.7600.16385) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686) GPU Accelerated Windows 1/1 Direct3D 10

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Firefox 7 is very out of date now. I'm not sure it's possible to say what issues it might have with the current version of Flash.

Also, version 7 is not secure; Mozilla discloses security flaws after each new release. Is something holding you back from upgrading to Firefox 24? Please let us know so we can suggest solutions or workarounds.

With respect to Flash itself, here is some standard guidance that addresses the most common reasons for Flash problems in Firefox. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them temporarily.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?