Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Suddenly, *only with Firefox* all computers in the house show (Error code: ssl_error_rx_record_too_long) when trying to access any Google product.

  • 121 antwoorde
  • 312 hierdie probleem
  • 1 view
  • Laaste antwoord deur shawssl2

more options

Today, all laptops in the house (latest ver of FF) began throwing the error:

(Error code: ssl_error_rx_record_too_long)

When trying to access any Google products: gmail, Google+, analytics, Google website, etc

Today, all laptops in the house (latest ver of FF) began throwing the error: (Error code: ssl_error_rx_record_too_long) When trying to access any Google products: gmail, Google+, analytics, Google website, etc

Gekose oplossing

Make sure to reset the security.tls.version.max pref to 1 if you have previously changed this pref to 0 to disable TLS 1.0

Lees dié antwoord in konteks 👍 6

All Replies (1)

more options

My question is why are TLS connections affected? What is Shaw up to? Inspecting, manipulating traffic? I'm a little concerned....

A little post mortem would be fantastic. Of course ISPs at this level will never release this kind of information.

This has been an interesting experience. You can tell very easily which websites configured their SSL properly.

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7