Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Emails with attachments do not go thru.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

carsh300
carsh300
more options

I use Mozilla Firefox, Comcast, and Windows 7. I can send and receive emails, but when I scan a document as an attachment to an email it never can be sent. I have been told to change the outgoing port to 587. How do I do this or is there a better solution?

I use Mozilla Firefox, Comcast, and Windows 7. I can send and receive emails, but when I scan a document as an attachment to an email it never can be sent. I have been told to change the outgoing port to 587. How do I do this or is there a better solution?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that your security (anti-virus) software isn't blocking the attachments.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.