We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

strange square box on right side of bookmarks bar

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur richsusu

richsusu
richsusu
more options

Dear Mozilla Support

The other day a strange long square box appeared on the right side of my bookmarks bar.

The bookmarks bar I refer to starts on the left with the words "most Visited" "Start" etc, etc, with all my bookmark links icons displayed going from left to the right... but ... strangely, one day when I started my computer a strange "long square frame" appeared to the right of my bookmarks bar , and then pushed all of my bookmarks over to the left (eliminating most ) and now I have just a few bookmarks on that bar with a double arrow " >> " like this . I have to click on the "double arrow" to see the remainder of my bookmarks. I do not wish to have it this way, I would like this "long square frame" removed , so I will finally have "room" for my bookmarks again. By the way, this frame is "Not clickable" nothing happens when you click it, and it is "NOT A SEARCH BOX" it is just a long square frame taking up space on my bookmarks bar. Can someone help. Thankyou in advance ! Rick

Dear Mozilla Support The other day a strange long square box appeared on the right side of my bookmarks bar. The bookmarks bar I refer to starts on the left with the words "most Visited" "Start" etc, etc, with all my bookmark links icons displayed going from left to the right... but ... strangely, one day when I started my computer a strange "long square frame" appeared to the right of my bookmarks bar , and then pushed all of my bookmarks over to the left (eliminating most ) and now I have just a few bookmarks on that bar with a double arrow " >> " like this . I have to click on the "double arrow" to see the remainder of my bookmarks. I do not wish to have it this way, I would like this "long square frame" removed , so I will finally have "room" for my bookmarks again. By the way, this frame is "Not clickable" nothing happens when you click it, and it is "NOT A SEARCH BOX" it is just a long square frame taking up space on my bookmarks bar. Can someone help. Thankyou in advance ! Rick

Gekose oplossing

There have been reports that this is caused by the Zoom Page 9.0 extension.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Lees dié antwoord in konteks 👍 0

All Replies (3)

richsusu
richsusu Vraag-eienaar
more options

Here is the image of the "mystery square box " I refer to

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

There have been reports that this is caused by the Zoom Page 9.0 extension.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
richsusu
richsusu Vraag-eienaar
more options

Problem Solved ! Thankyou !! When I removed the "Zoom" extension, the mysterious square frame "instantly disappeared"

Thankyou again ! Remarkable, I appreciate your help in clearing up my bookmarks bar, thanks for helping me, your very kind.

Rick