Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mozilla Firefox Start Page causing extreme memory leaks?!

  • 4 antwoorde
  • 6 hierdie probleem
  • 6 views
  • Laaste antwoord deur mario62746

mario62746
mario62746
more options

For some reason, when I open my Firefox today, it hangs so badly that I my whole computer also hangs... Even if I close and reopen Firefox, it still hangs... So the only option I have is to end the process... However, if you wait long enough after my Firefox hangs, it will not hang and work normally again. Because of this, I did a little investigation to know what could be the probable cause why my Firefox keeps on hanging at start-up, and I did find an answer to this. I found out that the Start Page of my Firefox was the main reason why it hangs. I concluded that because when I changed my homepage from the Start Page to a blank page, it doesn't hang, and whenever the Start Page is shown, I noticed that the process firefox.exe on my task manager goes way up to 1,000,000+ K of memory... which is obviously abnormal... So the question is, how do I fix this?

For some reason, when I open my Firefox today, it hangs so badly that I my whole computer also hangs... Even if I close and reopen Firefox, it still hangs... So the only option I have is to end the process... However, if you wait long enough after my Firefox hangs, it will not hang and work normally again. Because of this, I did a little investigation to know what could be the probable cause why my Firefox keeps on hanging at start-up, and I did find an answer to this. I found out that the Start Page of my Firefox was the main reason why it hangs. I concluded that because when I changed my homepage from the Start Page to a blank page, it doesn't hang, and whenever the Start Page is shown, I noticed that the process firefox.exe on my task manager goes way up to 1,000,000+ K of memory... which is obviously abnormal... So the question is, how do I fix this?

Gekose oplossing

See cor-el's response on my issue page (I had the same issue) for a solution which works:

https://support.mozilla.org/en-US/questions/984223

Lees dié antwoord in konteks 👍 1

All Replies (4)

GreenOracle
GreenOracle
more options

I've got the exact same issue! I'm pretty sure it just started today too. It's so bizarre because we've all been using Firefox 26.0 for at least a month, right? How could the about:home page all of a sudden cause this issue?

I've been able to replicate this issue on a virtual machine running Windows XP SP3, so clearly it has nothing to do with Windows 7.

GreenOracle
GreenOracle
more options

Gekose oplossing

See cor-el's response on my issue page (I had the same issue) for a solution which works:

https://support.mozilla.org/en-US/questions/984223

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also Firefox hangs on the default Start Page: [/questions/984193]

mario62746
mario62746 Vraag-eienaar
more options

Finally! No more hangs on Start Page!!!

What I did exactly: 1. On about:config, I modified "browser.aboutHomeSnippets.updateUrl" and replaced it with an empty string. 2. I deleted the folder "moz-safe-about+home" located at \storage\persistent\ of my Firefox's profile folder. 3. Restart Firefox.

Thank you all for the helpful replies!!!