Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My saved passwords don't work after updating Firefox

more options

Just recently, I updated from Firefox 26 to Firefox 27. After updating, the saved passwords/log-ins function ceased functioning. When I go to websites that I frequent, like eBay, the login page used to load with my username and password populated in the appropriate fields. On Yahoo, when I entered the first letter of my username, it would have my username in a drop-down menu, and when I selected it, the password would populate. Now none of these sites will load the login info. Even on new websites, FF will ask me if I want to "Remember Password", and when I click on "Remember Password" and then return to the site later, it won't populate the login info. Is there a fix to this? Or, should I just uninstall FF 27 and reinstall FF26 and import the passwords from my saved user profile?

Just recently, I updated from Firefox 26 to Firefox 27. After updating, the saved passwords/log-ins function ceased functioning. When I go to websites that I frequent, like eBay, the login page used to load with my username and password populated in the appropriate fields. On Yahoo, when I entered the first letter of my username, it would have my username in a drop-down menu, and when I selected it, the password would populate. Now none of these sites will load the login info. Even on new websites, FF will ask me if I want to "Remember Password", and when I click on "Remember Password" and then return to the site later, it won't populate the login info. Is there a fix to this? Or, should I just uninstall FF 27 and reinstall FF26 and import the passwords from my saved user profile?

All Replies (2)

more options

Some web sites send a code so that password collectors don't work. If you go to Mozilla Add-ons Web Page you can find something to help you. ALSO, some web sites will send a code that disables the right click / <Control>C=copy / <Control>P=paste. You can also find an add-on that will restore it to your control.


Other wise check this :-http://kb.mozillazine.org/User_name_and_password_not_remembered

more options

Thanks for the message, but it's not just some websites. Absolutely NONE of the websites I use a password for are being remembered by FF, INCLUDING THIS ONE. I just logged in, and the window popped up asking if I wanted to remember the password. I clicked on "remember" and then logged out and closed the tab. When I came back, it didn't populate the password/login info. The password saving function IS NOT working on FF 27, period. I just want it to work again; I don't want to have to install an add-on program when FF is supposed to have this functionality itself.