Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why do all the unused icons appear in a box on the navigation bar after I download a file?

more options

Since the last Firefox upgrade last week a large box of all the unused icons appears on the navigation bar after I download a file. If I click on this box, the previous download information appears. The icons in the box aren't useable. This box doesn't appear when I first open Firefox. The box is so big it crowds out the other items in the navigation bar. Any ideas?

Since the last Firefox upgrade last week a large box of all the unused icons appears on the navigation bar after I download a file. If I click on this box, the previous download information appears. The icons in the box aren't useable. This box doesn't appear when I first open Firefox. The box is so big it crowds out the other items in the navigation bar. Any ideas?

All Replies (2)

more options

This issue is caused by a broken extension that isn't working properly and that doesn't support the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

In my case, the problem extention was "RSS Icon"