Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I open Firefox browser, as well as my homepage opening, a new tab also opens at the same time how can I stop this please?

  • 2 antwoorde
  • 5 hierdie probleem
  • 9 views
  • Laaste antwoord deur imagucci

more options

This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

This problem has only just started and I don't know why. When I click the Firefox icon to open the browser, my homepage tab opens and another new tab opens up alongside my homepage tab. I have checked and the are no pipe characters in my homepage addres.

Gekose oplossing

This seems to be going around (e.g., Firefox opens my homepage AND a new tab on start-up - unsolved).

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference when using the Home button or opening a new window (Ctrl+n)?

Lees dié antwoord in konteks 👍 2

All Replies (2)

more options

Gekose oplossing

This seems to be going around (e.g., Firefox opens my homepage AND a new tab on start-up - unsolved).

In case one of your extensions is involved, could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference when using the Home button or opening a new window (Ctrl+n)?

more options

I restarted Firefox in safe mode then reset it all and it has worked, thanks for the solution.