Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

This is embarrassing error message

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

I have never been able to have a homepage with firefox, and I keep getting the... this is embarrassing error message. What's up with this?

I have never been able to have a homepage with firefox, and I keep getting the... this is embarrassing error message. What's up with this?

All Replies (2)

more options

A Good possible reason is because you are 8 versions behind the current version of Firefox. Please update to Firefox 28 immediately Update Firefox to the latest release

Also, if your computer supports it, consider update to Mac 10.9 as 10.7 is no longer secure.

more options

If you still get these crashes after having updated then please post the IDs of one or more recent crash reports that have a "bp-" prefix if there are crash reports submitted:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

If you can't open Firefox, see:

Gewysig op deur cor-el