Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why will Firefix not open after updating to version 28?

  • 1 antwoord
  • 2 hierdie probleem
  • 6 views
  • Laaste antwoord deur ced117

more options

Just updated to version 28 on a Windows 7 64-bit machine. I get nothing on the screen if I attempt to open Firefox, but it does appear to be running in the background if I open Task Manager. I re-installed my original version 20 and it works.

Just updated to version 28 on a Windows 7 64-bit machine. I get nothing on the screen if I attempt to open Firefox, but it does appear to be running in the background if I open Task Manager. I re-installed my original version 20 and it works.

All Replies (1)

more options

Hello,

Try creating a new profile to see if it works or not. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles