Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can not load yahoo with firefox

  • 3 antwoorde
  • 4 hierdie probleem
  • 7 views
  • Laaste antwoord deur kobe

more options

When i try to load the Yahoo web site all i get is a error messages that says the connection to the server was reset while the page was loading. does the same thing in a new tab, private browsing or .new window. Has done this for the past 2 months. I have changed proxy settings and cleared all browsing history and nothing worked.

When i try to load the Yahoo web site all i get is a error messages that says the connection to the server was reset while the page was loading. does the same thing in a new tab, private browsing or .new window. Has done this for the past 2 months. I have changed proxy settings and cleared all browsing history and nothing worked.

All Replies (3)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options
more options

Also see the Fix problems connecting to websites after updating Firefox article.

Its likely because your AV is blocking the executable.

SEE: https://support.mozilla.org/en-US/questions/992486