Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

freeze when checking mail windows 8.1

  • 3 antwoorde
  • 5 hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

zorgan
zorgan
more options

I have an issue when launching Mozilla Thunderbird version 24.4.0

I have disabled all addons

I`m using an SSD (Solid State Drive)

When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

I have an issue when launching Mozilla Thunderbird version 24.4.0 I have disabled all addons I`m using an SSD (Solid State Drive) When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

Gekose oplossing

What is your anti-virus software?

Lees dié antwoord in konteks 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Gekose oplossing

What is your anti-virus software?

zorgan
zorgan Vraag-eienaar
more options

Avast (free edition)

christ1
christ1
  • Top 25 Contributor
more options

Start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?