We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes with Outlook web app open

  • 3 antwoorde
  • 11 hierdie probleem
  • 9 views
  • Laaste antwoord deur Moses

shiyatan
shiyatan
more options

When I use Outlook web app Firefox use 50-100% of CPU and up to 2 000 000k of memory, which makes it extremely slow and then sometimes it crashes, unless I restart Firefox. I have this problem on all computers I've tested.

There was similar topic, but it was closed without solution: https://support.mozilla.org/en-US/questions/972821

When I use Outlook web app Firefox use 50-100% of CPU and up to 2 000 000k of memory, which makes it extremely slow and then sometimes it crashes, unless I restart Firefox. I have this problem on all computers I've tested. There was similar topic, but it was closed without solution: https://support.mozilla.org/en-US/questions/972821

All Replies (3)

Moses
Moses
  • Moderator
more options

The thread you linked to was archived. We, moderators, cannot archive threads, we just lock them. Threads that have been archived are autolocked after 6 months by the system.

It would help if you could give us the crash report IDs.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
vicaya
vicaya
more options

I have a similar (same?) problem with version 30.0 as well.

See https://support.mozilla.org/en-US/questions/1010407 for more details (including crash reports).

Moses
Moses
  • Moderator
more options

vicaya, don't dig up old threads. You have a support thread open, wait for someone to help you.

Locking