Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I get attachments in my email, they will not open when I click on them.

  • 1 antwoord
  • 2 hierdie probleem
  • 4 views
  • Laaste antwoord deur user01229325

robjj
robjj
more options

When I am on the internet, videos, click-ons all open immediately. I had to go to the internet to get to your site, because when I clicked on the "Help" at the bottom of my Thunderbird account, it would not open.

In a nutshell, if I get an email from a group that says "click here for more info" or if I click the 

"play arrow "on the u tube video  etc.  It will not open and/or play.  This is only happening in my email account.
When I am on the internet, videos, click-ons all open immediately. I had to go to the internet to get to your site, because when I clicked on the "Help" at the bottom of my Thunderbird account, it would not open. In a nutshell, if I get an email from a group that says "click here for more info" or if I click the "play arrow "on the u tube video etc. It will not open and/or play. This is only happening in my email account.

All Replies (1)

user01229325
user01229325
more options

Thunderbird does not play video. You need to correct software to open the file types you are being sent.