Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After upgrading I get comerical tabs opening when I click on embedded links.

more options

I installed firefox 28 over my existing installation. Now when I click on embedded links half the time an additional tap will open for some commercial site. Any suggestions on stopping this.

I installed firefox 28 over my existing installation. Now when I click on embedded links half the time an additional tap will open for some commercial site. Any suggestions on stopping this.

All Replies (1)

more options

Can you check your download history to see whether you got an unofficial installer bundle with some unwanted extras from a strange site?

To tame the ads, try this: Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable.

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that flush the extra tabs?

If unwanted extensions lack a Remove button, this usually indicates it was installed by other software on your computer. Time to visit the Windows Control Panel, Uninstall a Program, and click "Installed on" to group by date and reveal secret bundled items you may have accepted. Probably best to remove everything recently added that you do not actually know to be useful.

Finally, you may want to run some extra scans to mop up any lurking crap. This article lists tools other Firefox users have found helpful: Troubleshoot Firefox issues caused by malware.

Any luck?