Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

install is hanging on import

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Vicky

more options

I had an infection that crashed firfox and prevented uninstall from working under programs and features in win 7.

Infection is gone and I manually uninstalled firefox by removing all mozilla instances in the registry.

Now I downloaded and started an install. For 15 minutes now the install says "importing" and the last thing on the list is favorites.

Any thoughts?

I had an infection that crashed firfox and prevented uninstall from working under programs and features in win 7. Infection is gone and I manually uninstalled firefox by removing all mozilla instances in the registry. Now I downloaded and started an install. For 15 minutes now the install says "importing" and the last thing on the list is favorites. Any thoughts?

All Replies (1)

more options

But did your installation of Firefox was successful? If not. Clear the cache and restart your computer.