Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Not receiving password reset request by email

  • 1 antwoord
  • 7 hierdie probleem
  • 2 views
  • Laaste antwoord deur lmkohr

lmkohr
lmkohr
more options

I was trying to reset my Firefox support password and never received a reset link by email.

I was trying to reset my Firefox support password and never received a reset link by email.

Gekose oplossing

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".

Lees dié antwoord in konteks 👍 0

All Replies (1)

lmkohr
lmkohr Vraag-eienaar
more options

Gekose oplossing

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".