Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Norton has tried to download the updates but no success, a patch can not be fixed. Can you please help?

  • 2 antwoorde
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur James

more options

I have been on-line with Norton and they have tried to download the new version of firefox, but a patch prevents the download from being successful. Can this be fixed? I am unable to safely access any site, whether I use firefox or Internex Explorer.

Thanks, Cathey

I have been on-line with Norton and they have tried to download the new version of firefox, but a patch prevents the download from being successful. Can this be fixed? I am unable to safely access any site, whether I use firefox or Internex Explorer. Thanks, Cathey

Gekose oplossing

Try downloading the full setup instead of the stub installer.

http://www.mozilla.org/en-US/firefox/all/

This link is on mozilla.org -> Systems & Languages under green download button.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

I have not had experience with Norton blocking Firefox. Which is interesting seeing as I have all of my settings on max sensitivity. I don't know what your skill level is or what you have tried. You might try changing the settings. If you have been talking with Norton you have probable done this. My second suggestion would be to go to Mozilla and try to download a fresh copy. Hope this helps. Sorry to hear that you ran into problems.

more options

Gekose oplossing

Try downloading the full setup instead of the stub installer.

http://www.mozilla.org/en-US/firefox/all/

This link is on mozilla.org -> Systems & Languages under green download button.