Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

All my email is periodically deleted without my permission.

  • 1 antwoord
  • 1 het hierdie probleem
  • 6 views
  • Laaste antwoord deur Sander G.

LeStowe
LeStowe
more options

All my email suddenly disappears without my deleting it. This has occurred twice in two weeks. The email also disappears from my Internet Service Provider email account. My internet service provider is Charter. L. Stowe

All my email suddenly disappears without my deleting it. This has occurred twice in two weeks. The email also disappears from my Internet Service Provider email account. My internet service provider is Charter. L. Stowe

All Replies (1)

Sander G.
Sander G.
more options

Please check the following:

  • Tools, Account settings, then in your account, go to Synchronization & Storage
  • Ensure the selected option is "Don't delete any messages"

If this is the case, please let us know if you are using POP or IMAP (see the Type section in the Server Settings).