Firefox crashed every time I upload SQL backup data to phpMyadmin 4.0.8 while opening 2 windows
Hello. This happen after updated to version 29.0 It will crash If I opened 2 firefox windows and upload zipped SQL backup data to phpMyadmin 4.0.8 I tried open only 1 window and upload everything OK. then I tried open a new firefox window and do upload again (on 1st window) It will crash. I also tried restart my machine but it still happen.
Sorry for my English. and sorry if I post on wrong section.
All Replies (4)
Can you give me your crash reports?
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
bp-a0317bb5-2a52-4dac-b33a-3f14a2140508 5/8/2014 4:50 PM bp-c3acc40b-ebd6-4905-8261-60ed62140508 5/8/2014 4:48 PM bp-f771c216-8343-4b80-946e-7a8de2140508 5/8/2014 3:58 PM bp-d0f9411b-e5dd-44a8-89f9-5f4722140508 5/8/2014 3:55 PM bp-bbe10fe3-7f56-4f47-b6f8-799752140508 5/8/2014 3:50 PM
Hi,
All of your signatures are nsSocketOutputStream::Write(char const*, unsigned int, unsigned int and that didn't give me any information.
The Crashing thread reported these two signatures on all of your crash reports.
- @0x49f614
- @0x497a21
Looks like you tried to upload something, Firefox got the connection, it tried to upload, and failed.
- netwerk/protocol/http/nsHttpTransaction.cpp
- netwerk/protocol/http/nsHttpTransaction.cpp
- netwerk/protocol/http/nsHttpConnection.cpp
- netwerk/base/src/nsSocketTransport2.cpp (It failed here)
I'm thinking this is malware since the two crash signatures up there are empty.
Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender: Home Page:
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Thanks for your advice. I'll do malware check and try upload again on other machines too.