Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recurring Entries in Firefox Bookmarks: "About Us" and "Customize Firefox"

  • Cavab yoxdur
  • 0 have this problem
more options

I am experiencing an issue in Firefox with recurring entries in the bookmarks menu, such as "About Us" and "Customize Firefox." These entries:

   Reappear frequently, cluttering the bookmarks menu.
   Cannot be deleted through the bookmarks library or toolbar customization options.

I have attempted the following steps without success:

   Removing the entries using the bookmarks manager.
   Resetting Firefox, creating a new profile, and disabling extensions.
   Running Firefox in safe mode.

The issue persists even after these attempts. Is this a known problem or an intentional feature? If so, how can I disable or permanently remove these entries?

Additional Information:

   Firefox version: [Your Firefox version]
   Operating System: [Your OS, e.g., Windows 10]

Thank you for any guidance or fixes!

I am experiencing an issue in Firefox with recurring entries in the bookmarks menu, such as "About Us" and "Customize Firefox." These entries: Reappear frequently, cluttering the bookmarks menu. Cannot be deleted through the bookmarks library or toolbar customization options. I have attempted the following steps without success: Removing the entries using the bookmarks manager. Resetting Firefox, creating a new profile, and disabling extensions. Running Firefox in safe mode. The issue persists even after these attempts. Is this a known problem or an intentional feature? If so, how can I disable or permanently remove these entries? Additional Information: Firefox version: [Your Firefox version] Operating System: [Your OS, e.g., Windows 10] Thank you for any guidance or fixes!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.