Message on Amazon

Don't know what to do with this: A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web b… (read more)

Don't know what to do with this:

A later version of Mozilla Firefox is required for Prime Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click {1>Help<1}, {2>About Firefox<2}, and then click {3>Restart to update Firefox<3}.

Asked by us8 2 hours ago

Last reply by us8 1 hour ago

Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (read more)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: [https://support.mozilla.org/en-US/que.../1420017] I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications https://i.imgur.com/UQI3XZg.png Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Asked by Delfofthebla 1 hour ago

Last reply by Delfofthebla 1 hour ago

Firefox 132.02 (Aarch64)

Firefox updated on its own without permission. Allow Firefox to Automatically install updates (recommended) X Check for updates but let you choose to install them Even… (read more)

Firefox updated on its own without permission.

Allow Firefox to Automatically install updates (recommended) X Check for updates but let you choose to install them

Even with the Check for... checked it still installed the updates. What can I do to stop Firefox from auto updating.

Thank you

P.S.Macbook Pro Sequoia 15.1

Asked by c Monaco 1 hour ago

The last update appears to have deleted everything and now refuses to load pages.

I made the mistake of letting the browser automatically update. Today when I turned on my computer Firefox opened a fresh page (deleting all the tabs I had open) asking m… (read more)

I made the mistake of letting the browser automatically update. Today when I turned on my computer Firefox opened a fresh page (deleting all the tabs I had open) asking me if I wanted to import saved passwords and browsing data. That was annoying enough on its own, but instead of importing from the old version, it imported everything from my other browser which I had kept separate and different for numerous reasons.

On top of that, when I try to load web pages of any sort, it just sits there loading and does nothing so the browser is entirely unusable to me right now. Please tell me that there is an easy fix and/or a way to get all my data back.

Asked by cepheus antillies 5 hours ago

In Windows 11, how do I access the folders beneath Local Folders

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders be… (read more)

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Asked by 4freebird 14 hours ago

Last reply by 4freebird 6 hours ago

Thunderbird has to be reset every time it opens.

3 Days ago Thunderbird, Firefox and Windows 11 all updated at the same time. Now, every time I close and reopen Thunderbird, it takes me back to the "Setup your existing… (read more)

3 Days ago Thunderbird, Firefox and Windows 11 all updated at the same time. Now, every time I close and reopen Thunderbird, it takes me back to the "Setup your existing email" page, and I have to create a new profile and start over. I then restore my email and settings, etc. via a backup, only to have the same thing happen the next time I open Thunderbird. Firefox is being similarly affected, but not quite to the same degree. I don't lose my bookmarks, but all my settings have to be restored. I'm using Bitdefender Total Security, and have turned everything off, and the same thing happens. I've been using all these programs for years, and Windows 11 for over a year with no problems. Please help.

Asked by Ken Pederson 1 day ago

Last reply by Ken Pederson 10 hours ago

Install

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the install… (read more)

I pressed download but I don't know what to do next. I signed up for the newsletter and gave a donation. I don't know where to find the app or how to complete the installation. Thank you.

Asked by Laura Goldbaum 1 week ago

Last reply by Laura Goldbaum 13 hours ago

Getting update your browser messages when my browser IS updated.

I have the updated version of Firefox but when I go to either Facebook or Instagram pages, I get a message saying "This version is no longer supported, please upgrade you… (read more)

I have the updated version of Firefox but when I go to either Facebook or Instagram pages, I get a message saying "This version is no longer supported, please upgrade your browser." How can I fix this?

Asked by Richard Stenz 15 hours ago

URL miss spelling at Downloading Thunderbird

Please be advised that when I tried to download Thunderbird program using following URL, I got "404 Not Found" Error. URL has miss spelling "ja" should be "Ja-JP-mac". h… (read more)

Please be advised that when I tried to download Thunderbird program using following URL, I got "404 Not Found" Error. URL has miss spelling "ja" should be "Ja-JP-mac". https://www.thunderbird.net/ja/download/

(Wrong) https://download-installer.cdn.mozilla.net/pub/thunderbird/releases/128.4.3esr/mac/ja/Thunderbird%20128.4.3esr.dmg

(Right) https://download-installer.cdn.mozilla.net/pub/thunderbird/releases/128.4.3esr/mac/Ja-JP-mac/Thunderbird%20128.4.3esr.dmg

Good day!

Asked by JA1UNS 19 hours ago

Thunderbird doesn't want to install

I download 64 bit exe on win 10. I run it, it unpacks, asks for what user I want to run TB as, I pick one, program closes, I never see it again. Done it multiple times, n… (read more)

I download 64 bit exe on win 10. I run it, it unpacks, asks for what user I want to run TB as, I pick one, program closes, I never see it again. Done it multiple times, nothing. App just silently refuses to install

Asked by JabkaFloyd 19 hours ago

Moving Thunderbird into Application proecess is not finishing

I'm moving from iMac 12.7 to Mac-mini 15.1 and Thunderbird's old files cannot be imported. So, I deleted the failed Thunderbird app in the new Mac-mini and download a new… (read more)

I'm moving from iMac 12.7 to Mac-mini 15.1 and Thunderbird's old files cannot be imported. So, I deleted the failed Thunderbird app in the new Mac-mini and download a new Thunderbird to the Mac-mini. I made sure it's the desktop version with US English for Mac before hitting the download key. After downloading the Thunderbird 128.4.3esr.dmg and double-clicking the file and moving Thunderbird into the "Applications" directory. This last step seems to go on forever, that is, when I tried to eject the Thunderbird's download, it claim the download is NOT finished. What did I do wrong, and how to fix this problem?

Roger (magian@att.net)

Asked by T R Kiang 20 hours ago

Firefox not creating profiles

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looke… (read more)

So I've been beating my head against the wall on this one... first I couldn't load Firefox and the error message would say 'Firefox is active but not responding.' I looked into that, it suggested deleting the profiles.ini file... I did, and it didn't do anything. I then tried deleting the profile folder entirely. That changed the error at least. Now it says 'no profile.'

So, I tried following directions to create a new profile. Win+R, firefox.exe -p and then tried to create a new profile and... nothing. "An unexpected error has prevented your changes from being saved."

Unsure if its connected, but at the same time, several Steam games have been struggling to sync to the cloud, and Discord stopped working to the point I needed a clean install.

Already tried to do a clean install with Firefox and that didn't work either.

Asked by rohdrieag 22 hours ago

Import difficulties

Because my previous Thunderbird profile appears to be corrupted, I am trying to reconstruct it without too much duplication of effort. I have started with a virgin profi… (read more)

Because my previous Thunderbird profile appears to be corrupted, I am trying to reconstruct it without too much duplication of effort. I have started with a virgin profile and added 3 mail accounts by way of the account wizard.

  1. One of the accounts is an iCloud (Apple) account. Thunderbird offered to add my iCloud "Reminders" to Thunderbird's calendar, but the resulting entry shows a yellow triangle with an exclamation point, which seems to mean that it cannot be synced. The corresponding iCloud mail account appears to sync without problems. What must I do to enable the "Reminders"?
  2. I also need to import the mail from the "Local Folders" in my old profile. Under "Tools - Import", it looks as though selecting "Mail Messages" will import all mail, which will likely result in hosing my profile again. How can I import *only* the mail folders form my old "Local Folders"?

Asked by rsbrux 1 day ago

Last reply by rsbrux 1 day ago

Disappearing calendar in Thunderbird 128esr

I am not sure this is really about Installation and updates, but none of the others seemed to apply. This is the second major issue I have had since upgrading to 128esr… (read more)

I am not sure this is really about Installation and updates, but none of the others seemed to apply.


This is the second major issue I have had since upgrading to 128esr. I am really inclined to go back to 115.


The only way to get my Calendar to display properly is to leave that tab on top when I quit, so it's on top when I launch Thunderbird. If I don't do that, I cannot get my appointments to display and I get no notifications. The Calendar is blank and stays blank, even though it claims my Home calendar is not hidden. I did try hiding it and unhiding it again, but that didn't help. I do not have any Calendar-related add-ons.


It's severely annoying. It means that if I forget to leave the Calendar on top, I have quit, re-launch, and re-log into all my e-mail accounts (I've got a bunch). Could someone please find a better solution for this?


I am using Thunderbird for Mac on a MacBook Pro, 13 inch, mid 2012 running 10.15.7 (Catalina), which is the best the thing can do. Only tell me to upgrade my hardware if you are offering to pay for it yourself.


Thank you.

Asked by khindall 1 day ago

text doesn't auto-fit screen when zooming in

I've been using Firefox for Android on multiple devices for many years now. I have poor eye sight and I end up zooming in on pages a lot, but when I do that the text does… (read more)

I've been using Firefox for Android on multiple devices for many years now. I have poor eye sight and I end up zooming in on pages a lot, but when I do that the text doesn't auto-fit to the page so I end up having to scroll side to side as well as up and down constantly and it makes reading web pages a very frustrating chore. how do I get the text to auto-adjust to the new zoom level so it fits on the screen?

Asked by firefoxsync241 1 day ago