Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Why does one tag out of four not appear for users accessing a single Thunderbird account via multiple computers?

  • 2 отговора
  • 1 има този проблем
  • 21 изгледи
  • Последен отговор от gtrivett

gtrivett
gtrivett
more options

Four users share a single Thunderbird email account (version 24.5.0) on their four respective computers. Each user is represented by a tag color to designate which emails they are responsible for. One user is having trouble seeing when their tag is used by the other three users, the email appears untagged. However, the other three users see it as tagged. Likewise, when that one person uses the tag, the other three cannot see the email as being tagged. This is not an issue when the other three tags are used between the four people.

We have checked that we are all using the exact same color to represent the tag, and that we are all using the same IMAP settings. Does anyone know why this might be happening?

Four users share a single Thunderbird email account (version 24.5.0) on their four respective computers. Each user is represented by a tag color to designate which emails they are responsible for. One user is having trouble seeing when their tag is used by the other three users, the email appears untagged. However, the other three users see it as tagged. Likewise, when that one person uses the tag, the other three cannot see the email as being tagged. This is not an issue when the other three tags are used between the four people. We have checked that we are all using the exact same color to represent the tag, and that we are all using the same IMAP settings. Does anyone know why this might be happening?

Всички отговори (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you sure the odd one out is IMAP? sounds like it is pop to me.

gtrivett
gtrivett Задаващият въпроса
more options

Yes, the odd one out is set up as an IMAP account as well.